| FREQUENTLY ASKED QUESTIONS
     
How do I find out what reports and information are available from Futuresource via the website?

Select the Reports tab and you will be presented with a list of reports sorted by publication date, or you can search the entire reports database by region, sector or free text search
.

Do you publish reports for areas not available via the search facility?
Our areas of expertise are illustrated in the graphic below. If your request is related to one of these areas and no report is currently visible on our website please email us at info@futuresource-hq.com with details of the information or report you are interested in.



How do I find out more details of the contents of a report I may be interested in?
Click on the Sample Reports pages to open a PDF version of report contents, introduction or executive summary sections of the report. Click Contact Us or send an email to info@futuresource-hq.com requesting further details of the report you are interested in, or alternatively click the Buy This Report button and complete the product enquiry form which will be emailed to us.

Who do I contact if I am interested in finding out more about Futuresource, its products and services?

Visit the About Us page on our website.
       
      | EXISTING SUBSCRIBER FAQS
       
      How can I access the reports and information to which I subscribe?
Go to the Client Login page on our website and enter your previously supplied user name and password.

I subscribe to the Futuresource Analyzer and I download data cubes, has this process changed?
If you subscribe to the Analyzer, the process of downloading data cubes remains the same and has not yet been embedded into the web portal.

I have forgotten my user name and password
.
Either contact your Futuresource Account Manager directly or select Contact Us and send an email to info@futuresource-hq.com requesting a password reminder.

Can I change my user name and password?

Yes you can - simply click on Edit Profile alongside your login name to change these or amend/add to other parts of your profile.

What does Unlocked mean alongside a report?

This indicates that you are able to access all or part of this report depending on your level of subscription with Futuresource. For further advice please contact your Futuresource Account Manager or email info@futuresource-hq.com.

How do I download the full copy of a report?

Click on the green Open/Save link to gain access to a PDF copy of the report.

Can I get access to an original chart or spreadsheet?

If you require this level of access you should contact either your Futuresource Account Manager or send an email to info@futuresource-hq.com.

When I login I cannot find a report which I subscribe to.

Use the Region, Sector or Advanced Search selections to check if the report is published elsewhere on the website. If the report is found but not shown as unlocked contact your Futuresource Account Manager directly or email info@futuresource-hq.com with details of your query.

I am unable to access a report I am subscribed to.

Contact your Futuresource Account Manager directly or select Contact Us and send an email to info@futuresource-hq.com with details of the report for which you require full access.

How do I find other reports which may be available that are not currently part of my subscription?

Remain logged into your subscription and go to the Reports Search area where you can search the database by fixed criteria of region or sector, or for greater search selectivity use either the free text or advanced searches. If you find the report you require but it is not unlocked, either contact your Futuresource Account Manager, click on Buy This Report or email us at info@futuresource-hq.com.



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